(Washington State Department of Transportation) As the employee transportation coordinator or onsite coordinator for your commute trip reduction (CTR) program, you already understand how important this program is to the employees you represent. The CTR survey is one of the most significant contributions toward growing and sustaining an effective, successful CTR program. The feedback from your coworkers—both CTR participants and non-participants alike—provides meaningful data that your employer relies on. It helps shape your organization’s policies and procedures. And it helps you identify the areas in which you can strengthen your program, making it better for everyone.
This guide from the Washington State Department of Transportation provides you valuable information before, during and after your survey process. Throughout this guide are tips and resources that will help you complete your survey cycle efficiently. You’ll also find helpful suggestions on how to engage your employees, which will help optimize participation and ensure a good response rate. Please keep this guide nearby and refer to it for any questions you might have.